Discovery settings help you perform customer research the way you want to across your entire account. Configure custom study types and interviews to organize your research activities to match your unique workflows and classify different types of customer conversations.
Navigate to User menu -> Settings -> Account -> Discovery -> Configure to access these settings.
Click any of the following links to skip ahead:
Custom email domain
Set a custom email domain (available in Aha! Discovery Advanced) to help your participants recognize your outreach. This can increase the likelihood that they reply.
Send from aha.io will send emails without a custom domain.
Send from custom domain will send emails from a custom domain that you configure. Select add custom domain to configure it. For detailed configuration steps, see Configure a custom email domain.
Study types
Studies in Aha! Discovery come with a variety of types. You can create your own types here to better organize the research your team is pursuing.
Click Add study type to add a custom study type.
After naming the type, click Save to create your custom type.
Custom study types will be available to users in every workspace in your Aha! account.
Interview types
Interviews in Aha! Discovery help you classify the type of interview that you are conducting. Create your own types here to better organize the types of interviews you are conducting.
Click Add interview type to add a custom interview type.
After naming the type, click Save to create your custom type.
Custom interview types will be available to users in every workspace in your Aha! account.
Participant eligibility
Set an account-wide invitation limit. This option is available with Aha! Discovery Advanced.
Use Invitation limit per year to limit how many studies each contact can be invited to within a 365-day period.
Invitations are unlimited by default. Each study counts once toward the limit when a contact receives an invitation. Resending an invitation for the same study does not count again.