Cisco Webex is a popular meeting service that organizations use to host meetings, webinars, and interviews. Webex meeting hosts can record and export videos and transcripts from the Webex web and desktop apps. This article provides instructions and considerations for recording and exporting meetings from Webex before importing a meeting as an interview record in Aha! Discovery.
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Confirm Webex settings
You need one of the following Webex plans to record meetings and transcripts: Starter, Business, or Enterprise.
To save and export transcripts, a Webex site administrator must enable recording transcripts in your Webex account.
From Control Hub, navigate to Services -> Meeting -> Sites.
Select the Webex site you want to change the settings for. Then, click Settings.
Under Common Settings, select Site Options.
Find the Video and recordings section and toggle on Create recording transcript for all hosts' MP4 recordings.
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Webex support resources |
Record a meeting
A meeting host can record a Webex meeting. You must host meetings on the Webex desktop app to record a meeting.
From the web app:
Start the meeting.
Click Record.
Select Save to the cloud.
After your meeting ends, navigate to the User Hub to retrieve your recording(s).
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Webex support resources |
Export from Webex
Navigate to the User Hub and click Recordings.
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Find your meeting recording.
Click Download to export the MP4.
Click Download -> Transcripts -> VTT to download the transcript.
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Webex support resources |
Import to Aha! Discovery
Workspace contributors can import transcripts and videos directly as interview records in Aha! Discovery. Transcripts must be in VTT, DOC, or DOCX format. Videos must be in MP4 format.
To import a transcript or video file:
Navigate to the interview and open its Details view.
Click Upload transcript or Import video to import your file. Alternatively, you can drag and drop the file into the box that says Drop video or transcript here to upload.
The transcript will load in the main body of the interview's Details page. From here, you can manually highlight insights or use AI-powered transcript analysis (available in Aha! Discovery Advanced) to capture key learnings, analyze sentiment, and more.
The video will display in the upper-left corner of the interview's Details page. When you play the video, dialogue will be underlined in the transcript so you can follow along.