Aha! Ideas is a powerful tool to help you collect, curate, and prioritize your customers' feedback. By integrating with other tools, you can make your ideas management work even more meaningful.
Aha! Ideas gives you the ability to create integrations with a number of different third-party systems to improve communication. You can share documents and files with storage solutions like Dropbox or Google Drive, or keep the team in sync by sending updates to Slack or Microsoft Teams. Users in your Aha! Ideas account (and your ideas portals) can log in through single sign-on (SSO), and developers in your account can use the Aha! REST API to build connections between your Aha! Ideas account and the tools and data sources your team needs. And if you are an Ideas Advanced customer, you can invite proxy votes from your sales and support teams through integrations with Salesforce and Zendesk.
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Add a new integration
To add a new account-level integration, navigate to Settings ⚙️ → Account → Integrations and click the + icon next to Integrations. You will see the Integrate Aha! with other products screen, and a list of all integrations you can enable at an account level. Click any of the + icons to start creating that integration. The Integrations category of our knowledge base has detailed instructions for any option you choose.
The process to add a new workspace-level integration is very similar. Navigate to Settings ⚙️→ Workspace → Integrations and click the + icon next to Integrations. You will see the Integrate Aha! with other products page and a list of all the integrations you can enable at a workspace level. Click any of the + icons to start creating that integration. The Integrations category of our knowledge base has detailed instructions for any option you choose.
Once you create an integration, be sure to name it something unique. You may have multiple integrations active at the same time — even multiple implementations of the same integration.
At the bottom of the page, you will also see a list of Additional integrations. Click the hyperlinked text to navigate to either Settings ⚙️→ Account → Integrations or Settings ⚙️→ Workspace → Integrations.