You can temporarily or permanently remove workspaces from your workspace hierarchy or from your Aha! account.
Archiving removes the workspace from your workspace hierarchy.
Restoring removes an archived workspace from archive status and adds it back into your workspace hierarchy with all configurations intact.
Deleting a workspace is permanent and removes all data within that workspace from your account. You can delete a workspace after it has been archived for 30 days. Be very cautious when deleting workspaces because you cannot recover the data.
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Archive workspaces or workspace lines
When you are finished with a workspace or workspace line, you can archive it to hide it from your workspace hierarchy. After a workspace has been archived for 30 days, you can manually delete it. Once deleted, it cannot be recovered. You can restore an archived workspace at any time and retrieve any data that you need.
To archive a workspace or workspace line, you will need to be an administrator with customization privileges and an owner of the workspace you want to archive.
Navigate to Settings ⚙️ -> Account -> Workspaces.
Use the expandable workspace hierarchy on the Workspaces page to find the workspace or workspace line you wish to archive. You will see a count of all records and users associated with that workspace.
Click the More options button next to the workspace or workspace line in question and click Archive.
Once you have archived a workspace, it will be hidden throughout your account and will not appear in workspace navigation. Restore it at any time. After 30 days, you can manually delete it.
Restore workspaces or workspace lines
You can restore workspaces that have been archived if you need to retrieve data from the workspace.
To restore a workspace:
Navigate to Settings ⚙️ -> Account -> Workspaces. You will need to be an administrator with customization privileges to do this.
Scroll down to the Archived workspaces section of the page. Workspaces that are listed here have been archived and are hidden throughout your account.
Click the More options menu and select Restore.
Restoring an archived workspace will place it at the top level of your hierarchy with all data and configurations intact. You will need to manually reposition it as needed.
Delete workspaces or workspace lines
Deleting a workspace is PERMANENT. You will not be able to recover any of the data associated with the workspace. Make sure that you and your team do not need to access any info about this workspace again before deleting it.
To delete a workspace:
Navigate to Settings ⚙️ -> Account -> Workspaces. You will need to be an administrator with customization privileges to do this.
Scroll down to the Archived workspaces section of the page. Workspaces that are listed here have been archived and are hidden throughout your account.
Click the More options menu and select Delete.
If you are deleting several child workspaces and workspace lines, we recommend you delete the workspaces first. This is because it is common to inherit permissions from workspace lines, so if you delete one, you lose all permissions to the workspaces beneath them. If you do that by mistake, just go to your User settings and add yourself as a workspace contributor to the workspaces individually.