GoTo Meeting is a popular meeting service that organizations use to host meetings, webinars, and interviews. With the GoTo Meeting Business plan, meeting hosts can record and export videos and transcripts with the service's desktop app. This article provides instructions and considerations for recording and exporting meetings from GoTo Meeting before importing the meeting as an interview record in Aha! Discovery.
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Confirm GoTo Meeting settings
You need one of the following GoTo Meeting plans to record meetings and transcripts: Business or Enterprise.
To save and export transcripts for upload in Aha! Discovery, a meeting host must first configure GoTo Meeting to record to the cloud and transcribe meetings:
Log in to the GoTo Meeting web app.
Click your profile photo or initial in the upper right and navigate to Settings -> Meetings -> Content.
Select Save recordings online in the cloud.
Select Transcribe recorded meetings.
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GoTo Meeting support resources |
Record a meeting
A meeting host can record a meeting from the GoTo Meeting desktop app.
Start the meeting.
Click Record.
Videos and transcripts will be ready to export approximately 30 minutes after the meeting ends.
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GoTo Meeting support resources |
Export from GoTo Meeting
Meeting hosts can export video and transcript recordings from the web app:
Navigate to Meetings and select Past.
Click the Recorded toggle to see recorded meetings.
Select the meeting you want to export.
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Click the Download icon. Then, select the items you want to download:
Video recording: Download an MP4 file of the meeting.
Transcript: Download a DOC file of your transcript.
Click Download to export the two files.
After the video and transcript successfully download, you can import them to Aha! Discovery.
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GoTo Meeting support resources |
Import to Aha! Discovery
Workspace contributors can import transcripts and videos directly to interview records in Aha! Discovery. Transcripts must be in VTT, DOC, or DOCX format. Videos must be in MP4 format.
To import a transcript or video file:
Navigate to the interview and open its Details view.
Click Upload transcript or Import video to import your file. Alternatively, you can drag and drop the file into the box that says Drop video or transcript here to upload.
The transcript will load in the main body of the interview's Details page. From here, you can manually highlight insights or use AI-powered transcript analysis (available in Aha! Discovery Advanced) to capture key learnings, analyze sentiment, and more.
The video will display in the upper-left corner of the interview's Details page. When you play the video, transcript dialogue will be underlined in the transcript so you can follow along.