Integrate with Microsoft Teams

Aha! Ideas helps you centralize feedback so you can have informed conversations about how best to prioritize ideas and connect with your community. Most of those conversations happen directly in Aha! Ideas, but many teams also rely on Microsoft Teams for real-time collaboration across the company.

Teams conversations are quick and immediate, but to be useful, they need context. Aha! offers a one-way integration with Microsoft Teams so you can create an Aha! Ideas activity stream in Teams to funnel your roadmapping updates into one Teams channel.

In this article, we will cover the prerequisites and a brief overview of each integration.

Click any of the following links to skip ahead:

• Prerequisites

• Access

• Setup

  • In Microsoft teams

  • In Aha! Ideas

• Use the integration

Prerequisites

Integration type	One-way (Aha! Ideas to Microsoft Teams)
Aha! level	Account level Workspace level
Required user permissions: Configuration	Administrator Workspace owner
Required user permissions: Use integration	Workspace owner Contributor

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Access

The Microsoft Teams integration can be added at the account level or you can set it up for a specific workspace.

• Account-level integrations require administrator access with customization permissions.

• Workspace-level integrations require workspace owner permissions.

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Setup

Two steps are required to set up this integration: Create an incoming webhook in Microsoft Teams and create the integration in Aha! Ideas for your account or workspace.

In Microsoft Teams

• Open Microsoft Teams and select Workflows.

• Click New flow.

• Search for "webhook" and select Post to a channel when a webhook request is received.

• Give the flow a unique name, like "Aha! updates," then click Next.

• On the Set up your flow step, select your Microsoft Teams Team and Microsoft Teams Channel.

To receive updates, the channel you select must be Public.

• Copy the webhook URL. Click Done.

In Aha! Ideas

• Start by adding the integration using the + icon located at Settings ⚙️ -> Account or Settings ⚙️ -> Workspace -> Integrations for your account or workspace.

• Select the Workflow setup (not the Connector setup).

• Enter the URL into the Webhook URL field.

• Click the Test connection button. After a moment, you should see a message appear in the Microsoft Teams channel you chose in Step 1.

• Customize the integration by selecting the types of updates that you would like sent to your Microsoft Teams channel. You can also choose to filter the updates to only show changes from certain users.

• Check the Enable checkbox.

• Consider renaming this integration with your Microsoft Teams channel name for easy future reference. Something like, "Microsoft Teams: #Aha! updates". You can do this by clicking the Microsoft Teams text in the heading of the Integrations page.

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Use the integration

Once the integration has been set up, updates from Aha! Ideas will begin flowing into the Microsoft Teams channel that you chose during setup. Updates will come through to Microsoft Teams about five minutes after updates in Aha! Ideas are made. In Microsoft Teams, click View in Aha! to navigate directly to the Aha! Ideas record.

Any text that is added to Aha! Ideas records will come through as bolded text and any text that was removed will come through with strikethrough text.

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