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Aha! Knowledge

Support articles

Getting started

Get started with Aha! Knowledge

Import data from Confluence

Set up an internal wiki

Set up a product knowledge base

Troubleshoot ad blocker and antivirus software issues

Supported browsers

Account settings

Account billing settings

Account customization settings

Workspace settings

Personal settings

Archive or delete workspaces

Workspace hierarchy

Create documents

Documents overview

Inline comments

Images and media

Document header images

Draft text with AI

Improve text with AI

AI prompt best practices

Markdown formatting shortcuts

Text formatting shortcuts

Custom templates

Link related documents

Manage documents

Organize documents

Control workspace document access

Export documents

Copy or move documents

Share documents

How to use @ and # mentions

Knowledge bases

Publish a knowledge base

Knowledge base settings

Knowledge base branding

Knowledge base homepage

Knowledge base access

Visitor experience

Custom knowledge base domains

Custom knowledge base URLs

Meta descriptions

Knowledge base accessibility best practices

Navigate whiteboards

The whiteboard toolbar

Whiteboard shortcuts

Group, align, and reorder whiteboard content

Bulk edit whiteboard objects

Copy or paste whiteboard style

Custom colors on whiteboards

Text boxes on whiteboards

Lines and connectors

Show whiteboard grid

Account management

Advanced plan features

Payment options

Billing and users

User permissions

Add or remove users

Cancel your account

Delete your Aha! account

Account single sign-on

Account SSO | SAML 2.0

Account SSO | Google Cloud Identity

Account SSO | Okta

Account SSO | OneLogin

Account SSO | Microsoft Entra ID

Account SSO | Microsoft Active Directory Federation Services (ADFS)

Account SSO | Bitium

Troubleshoot single sign-on issues

Knowledge base single sign-on

Knowledge base SSO | SAML 2.0

Knowledge base SSO | OpenID Connect

Knowledge base SSO | JSON Web Token

Knowledge base SSO | Google Cloud Identity

Knowledge base SSO | OneLogin

Knowledge base SSO | Entra ID

Knowledge base SSO | Microsoft Active Directory Federation Services (ADFS)

Knowledge base SSO | Salesforce

Account management

Account management

Billing and users

Knowledge base by Aha!

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