Send activity to Slack

Aha! Develop

Slack is a collaborative group chat platform that helps teams stay in sync and productive. You can automatically send some or all your team's activity in Aha! Develop to Slack through this integration, including integration activity.

By customizing which idea updates you stream, everyone in the channel can focus on what matters most.

This update is available for teams that use Aha! Teamwork or Aha! Develop with Aha! Roadmaps. (You will first need to install the Slack to Aha! integration in your Aha! Roadmaps Account settings.)

Click any of the following links to skip ahead:

Prerequisites

Integration type

  • One-way (Aha! Develop to Slack)

You can enable an additional integration to create and comment on Aha! Develop records from Slack.

Aha! Develop level

  • Account level

  • Team level

Required user permissions: Configuration

Required user permissions: Use integration

Associated records

  • Parking lots

  • Epics

  • Features

  • Requirements

  • Notes

  • Whiteboards

  • To-dos

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Configuration

You can configure this integration either at the account or team level. To create it, navigate to:

  • User menu -> Settings -> Account -> Integrations for an account-level integration. You will need to be an administrator to do this.

  • User menu -> Settings -> Team -> Integrations for a team-level integration. You will need to be a team owner to do this.

An account-level Slack integration allows you to send an activity stream from Aha! Develop to Slack for every team in your Aha! Develop account.

Sending activity out of Aha! Develop and into Slack bypasses the Aha! Develop security controls. Anyone who has access to your Slack account will be able to see your Aha! Develop activity, regardless of whether they have access to that information as part of your Aha! Develop account.

  1. Create your integration at either the account or team level. This will open the integration configuration builder.

  2. On the Start tab, give your integration a unique name.

  3. On the Authorize account tab:

    1. Click on the Add to Slack button. This will take you to Slack to choose which channel Aha! Develop activity should appear in. You will be able to select from a list of existing channels, so if you would like activity to appear in a new channel, you must create that in Slack first.

    2. Once you have selected a Slack channel, click Authorize. You will be returned to Aha! Develop and a confirmation of the channel selected will now be present on the screen.

    3. Click the Test Connection button. After a short delay, you should see a message appear in your Slack client in the channel you selected.

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Customize notifications

Adjust the type and level of notifications your team needs to see in Slack. For example, you can get a notification only when a new idea is submitted to a particular category or get feature updates only when new functionality actually ships.

On the Configure notifications tab:

  • Choose to Add new notifications.

  • Select a Record type, then an Event type that you want to trigger a Slack notification.

Click the plus (+) button to add your new notification rule.

You can create additional notification rules, or navigate to Current notifications to delete existing rules.

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Enable the integration

From the Enable tab:

  • Click Save and continue to enable the integration

From the More options menu at any step in the integration configuration you can:

  • Disable the integration

  • Delete the integration

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Manage your integration

If you have multiple Slack integrations that you need to manage, use the Manage integrations report, located in:

  • User menu -> Settings -> Account -> Integrations for account-level integrations.

  • User menu -> Settings -> Team -> Integrations for team-level integrations.

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Troubleshooting

To help you troubleshoot an error, we provide detailed integration logs below the integration's configuration page.

All activity waits five minutes before posting to Slack. This is to keep communication concise and avoid excessive messaging when a user is performing multiple edits at once.

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