AI assistant capabilities in Aha! Knowledge

AI credits

Every chat interaction with Elle, the AI assistant, or use of AI capabilities will deduct credits from your account's shared pool. The number of credits used depends on the size and complexity of your request. Long or detailed instructions, multiple PDFs or images, or large pasted text will require more processing. Each prompt is unique and it is not possible to know ahead of time how credits will be used, but this table will give you a general set of guidelines.

If Elle experiences a technical error when providing a response, credits will not be deducted from your account.

To prompt efficiently: Be specific in your requests, set a target output length, generate an outline before moving into a draft, and refine sections selectively by highlighting text. You should also consider using the AI prompt library to create prompts that are well defined and efficient for repeated tasks.

Elle

Work smarter at every stage of product development. Elle, the AI assistant, can help your team draft content, analyze data, and manage records with just a prompt. You can personalize how Elle works by setting custom instructions — tailoring its responses to match your brand, workflow, and voice. For more complex needs, create your own custom agents to automate multi-step processes and drive consistency across your team.Read more about the Elle.

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AI-powered knowledge base search

Help visitors find answers fast. AI search automatically indexes your published articles, delivering instant, relevant results to natural-language questions and surfacing helpful summaries when users ask specific questions. As your content changes, AI keeps results up to date—without using your information to train external models.

Read more about AI-powered knowledge base search.

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Your knowledge base makes it easy for customers and colleagues to find answers — no matter what languages they speak. Workspace owners can enable AI-powered translation and choose which languages are available, allowing visitors to select their preferred language on any page. When a user chooses a different language, navigation and articles are translated automatically as they browse, and their browser remembers that choice for future visits.

More AI capabilities

In this article we have covered the AI capabilities unique to this product. By adding other Aha! products and plans to your Aha! account, you can greatly increase the breadth and impact of Elle for your team.

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