Advanced plan features

Aha! Knowledge

Aha! Knowledge comes with two plan options. The Aha! Knowledge Essentials plan includes everything your team needs to set up a product wiki.

The Aha! Knowledge Advanced plan is for teams that want to publish documentation to a live website — so customers can self-serve information and become autonomous users of the products you build.

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Unlimited product knowledge bases

Build as many self-serve knowledge sites as you need to for different products and audiences. Configure the basics — such as title, theme color, and access — then share the link to your knowledge base with your community.

Fredwin Cycling knowledge base

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Access control

Control who can access your knowledge base. Make a site private by requiring a password or publish a public site so anyone can access your documentation.

authentication settings in knowledge base settings

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Custom branding

Make your knowledge base feel like a natural extension of your company — customize it with your brand logo and colors.

Fredwin Cycling logo and favicon

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Publishing controls

Choose a publishing workflow that suits your team. Make changes instantly viewable in your knowledge base or keep them in draft mode until you are ready to publish.

a workspace document with unpublished changes

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Custom document templates

Format documents exactly the way you want. Create your own custom document templates and share them across teams.

The Aha! template library open in a workspace

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Template design support

Bring in the experts. Our Aha! design team created the current Aha! template library. If you have a large team, they will help you create a custom whiteboard template.

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Custom knowledge base homepages

Your homepage is the perfect way to welcome new users to your knowledge base. Add a banner image as a familiar extension of your company brand. Highlight featured sections to guide users toward the most valuable content. And enable search so that they can find what they need.

A knowledge base homepage for Fredwin Cycling

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