We know how important it is to keep the Aha! Roadmaps service reliable, so we operate active-active from multiple distributed data centers and maintain a real-time, streaming replica of all customer data on separate hardware. In addition, we maintain hourly backups in a geographically separate data center. Read more about our security and reliability in our Security overview.
If you want to create a local backup for your own records, you can export data you have selected by saving to an Excel or CSV file, while Enterprise+ customers can export a full JSON backup file of their Aha! Roadmaps account.
Are you trying to restore data that you have recently deleted? You may want to try the Recycle bin in Settings ⚙️ → Account → Recycle bin first. You will need to be an administrator with customization privileges to do this.
Export permissions |
|
Import permissions |
|
Further reading |