Elle, the AI assistant, is available across your account, but by default it does not carry details about you or your work from one chat to the next. Personal memory lets Elle remember the context you approve — your role, your preferences, and the way you like to work — so you spend less time re-explaining yourself and get more relevant results. Your memory is stored in a single personal note that you build over time, it applies across all of your Aha! workspaces, and it is never shared with anyone else in your account.
Elle's personal memory pairs very well with a personal profile.
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Overview
Personal memory gives Elle a durable record of the context that makes its help more useful to you. Once you approve a memory, Elle can use it in future chats across every Aha! product, without you needing to repeat the same background each time.
A few principles shape how memory works:
You stay in control. Elle does not generate or save memory on its own. Nothing is stored until you review the exact content and confirm it.
Memory is personal. Your saved memory applies only to your user. It is not shared with other people in your Aha! account.
You can manage it anytime. Everything Elle remembers about you lives in one place that you can open, edit, or clear at any time.
Like other AI features, Elle runs on AI credits.
Set up personal memory
Personal memory is enabled by default at both the account level and the user level, so for most people it is ready to use right away. Two settings control whether it is available to you.
Account administrators control personal memory for everyone in the account.
Navigate to User menu -> Settings -> Account -> AI controls.
In the AI features section, select Enable personal memory for Elle.
Click Update AI features to save.
Once personal memory is enabled for your account, you can turn it on or off for your own user.
Navigate to User menu -> Settings -> Personal -> Profile.
Find the Elle memory section, below Change password.
Turn on Enable memory for Elle to let Elle suggest memories in chat and use your saved memory in future chats. Turn it off if you do not want Elle to suggest or use memory.
Turning the setting off does not erase what Elle has already saved. Existing memory remains until you remove it.
Click Manage memory to see what memories Elle has saved about you, or adjust the saved memories.
Save a memory
Elle builds your memory through your chats, always with your approval. There are two ways a memory gets created.
First, Elle may notice context worth remembering as you chat — for example, the workspace you manage or a format you prefer.
When relevant context comes up, Elle suggests a memory in the conversation.
Review the suggested content. Elle shows you the exact text it proposes to save.
Click Update personal memory to confirm. Nothing is saved until you do.
Second, you can also tell Elle directly what you want it to keep.
In any chat, ask Elle to remember a specific detail, such as "Remember that I lead the mobile app workspace."
Elle proposes the memory and shows you the content it will save.
Click Update personal memory to confirm.
Manage your saved memory
All of your saved memory lives in one personal note, which you can review and edit whenever you like.
Navigate to User menu -> Settings -> Personal -> Profile.
In the Elle memory section, find Saved memory and click Manage memory.
Your memory opens in a full-page editor titled Saved memories for [Your name].
Edit the text directly to refine, reorganize, or remove anything Elle has saved, then save your changes.
Because your memory is a single text note, you can shape it like any other document — group related details, delete what is no longer accurate, and keep the most important context near the top.
Best practices
Elle uses your memory as background for every chat, so the most helpful memory is durable, specific, and worth repeating. Focus on context that stays true over time and shapes the work you do most.
Good candidates for memory include:
Your role and scope: The team you lead, the products or workspaces you own, and the stakeholders you work with.
How you like to work: Recurring workflows, the cadence of your planning, and the records you rely on.
Output preferences: Formats, structures, or a style guide you want Elle to follow when it drafts for you.
Standing corrections: Terminology, naming conventions, or assumptions you find yourself correcting again and again.
Keep your memory sharp with a few habits:
Favor the durable over the disposable. Save context you will reuse, not details specific to a single task or chat.
Be concise and specific. Short, clear statements give Elle better signal than long background paragraphs.
Leave out sensitive information. Do not store anything you would not want kept in a personal note.
Review it periodically. Open your memory note now and then to remove anything that has gone stale and add new context as your work changes.