Single sign-on (SSO) allows your users to log in to your knowledge base using their existing SAML-enabled ID provider, such as Active Directory, OneLogin, PingIdentity, Okta, and many more. With SSO, you can increase usage of your knowledge base as employees and customers no longer need to keep track of yet another email and password.
Click any of the following links to skip ahead:
Configure your SAML identity provider
The last step in configuring your knowledge base for SAML 2.0 SSO is to configure your identity provider so that it will send your Aha! account the right information. Particularly, you should ensure that the identity provider is sending the required user attributes to your Aha! account.
EmailAddress
FirstName
LastName
-
NameID
We strongly recommend using a persistent, unique identifier in this field rather than the user's email address.
Your Aha! account uses these attributes to identify users and match them to users in your Aha! account, ideas portal, or knowledge base.