Manage your Aha! Builder subscription and the users in your account from the Billing section of your settings. Review your current plan, invite and configure users, and monitor AI credit usage.
This article is part of a series of settings overview articles:
Account |
Billing |
Customizations |
Builder |
Personal |
|---|---|---|---|---|
This article will explain each account setting in the Billing section. You need to be an administrator with billing user permissions to access this section of the account settings.
Open your account settings by clicking on User menu -> Settings → Account. Click any of the links below to skip ahead.
Current plans
If you have a paid account, navigate to User menu -> Settings -> Billing -> Current plans to review and adjust the financial aspects of your plan, such as Aha! products you have enabled in your account, your plan type for each product, paid seat group allocations, and invoices.
Plans and Individual add-ons
The Plans and Individual add-ons sections give you a snapshot of your Aha! account subscription, for each Aha! product you have enabled in your account. For each Aha! product, you can see a breakdown of the number of seats you have paid for and allocated — and how many are active. To adjust your settings, you can Adjust paid seat count, Change your plan, or Cancel your plan.
You can also combine Aha! products into one account with add-on plans.
Aha! Roadmaps is a complete product management solution. Set your strategy, prioritize features, and share beautiful roadmaps with everyone. You can assign features from an Aha! Roadmaps workspace to an Aha! Builder application.
Aha! Ideas Advanced brings greater customers insights into your strategic planning process by expanding your feedback channels.
AI credits
Your Aha! account includes credits based on your plan type, the total number of paid seats in your account and your billing period. If you have more than one Aha! product in your account, you will receive AI credits based on the higher earning plan.
In these settings, you can monitor your account's credit use.Unused credits at the end of your billing cycle do not roll-over to the next one. If you run out of credits before the end of your cycle, click Purchase credits to purchase more.
Credit purchases are available on the Team or Scale plans. Accounts on the Pro plan can upgrade to Team or Scale to unlock credit purchases.
Billing
The Billing section is your billing profile. From here, you can adjust your Billing email where we will send your Aha! invoices or update your credit card information.
Invoices
Once you receive your first Aha! invoice, the Invoices section will start to populate.
You can see the most recent invoices sorted by date here. Click View PDF to download a PDF of a given invoice.
Upgrade options
Aha! products are designed to work seamlessly together for every phase of the product development lifecycle. Use this section of your account billing settings so see an overview of Aha! products that you can bring into your Aha! account.
Click Try free to start a trial of a new Aha! product.
Click Learn more for a deeper overview of a product.
Users
The Users page shows every user in your Aha! Builder account. Navigate to User menu → Settings → Billing → Users to view and manage users.
Each user row shows the following information:
Name: The user's display name.
Email: The email address associated with the user's account.
Paid seat: Whether the user occupies a paid seat.
Permissions: The user's current permission level (e.g., "Applications (Owner)").
AI credits: Your Aha! account includes credits based on your plan type, the total number of paid seats in your account and your billing period. From your AI controls account settings, you can set a default limit of credits that an individual paid seat in your Aha! account can use. From the User settings here, you can set a custom limit for an individual user.
Get a sense of how many AI credits different AI tasks take.
Filter users
Use the filter dropdowns at the top of the user list to narrow your view:
Application name: Filter by the application a user has access to.
Admin roles: Filter by administrator role.
User role: Filter by user role.
Paid seat: Filter by paid seat status.
User status: Filter by active or inactive status.
You can also use the Search users field to find a specific user by name.
Add a user
Click Add user to invite a new user to your Aha! Builder account. New users will receive an email invitation to join.
You can also click Add users from the top-right corner of any page to quickly invite colleagues.
Set default permissions
Click Set default permissions to define the default permission level assigned to new users when they join your account. This saves time when onboarding multiple users with the same role.
Export your user list
Click the export icon next to the Add user button to export your user list.