You can summarize an interview, but the clearest insight comes from hearing a customer speak in their own words. Create a clip directly from an interview transcript to capture the customer's tone, pacing, and intent. Then share it with the team so everyone can play it and understand the full context.
Overview
Clips are a highlight type in Aha! Discovery that capture short video and audio snippets. Contributors can create them directly from highlighted text in an interview's transcript. Once saved, you can add them to insights reports or link them directly to Aha! records. Then anyone in your Aha! account — including reviewers and viewers in Aha! Roadmaps — can view them.
Clips are included in the highlights list report like any other highlight.
Create a clip
Create a clip the same way you create other highlights — directly from the transcript of an uploaded audio or video file:
Open the interview's Details view.
Highlight the text in the transcript that you want to capture and Create a clip.
Preview the clip in the Edit clip window. Adjust the clip's start and end by dragging the handles on the timeline.
Add a title and description. This displays on the highlight and tells other viewers what the clip is about.
Click Create to save the clip.
The clip appears in the interview's Highlights side panel. It is also listed in the highlights list report.
Link a clip to an Aha! record
If you use Aha! Discovery with Aha! Roadmaps or Aha! Ideas, you can link a clip to features, epics, initiatives, and ideas in your Aha! account. When you do, any user in your Aha! account can play the clip.
Hover over a clip in your Highlights side panel.
When the Aha! icon appears in the upper right, click Link to an Aha! record.
Search for the record you want to link to using the search bar.
Click the + icon next to each record you want to link to the clip. Then click Link to record.
Once linked, the clip will appear on the record's Research tab.