You can apply custom branding to make your knowledge base an extension of your brand — letting customers know they are in the right place.
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This article discusses functionality that is included in the Aha! Knowledge Advanced plan. Please contact us if you would like a live demo or want to try using it in your account.
Access branding settings
Navigate to Settings ⚙️ -> Account -> Knowledge bases and click a knowledge base's name to access its settings. Then navigate to Customization -> Branding.
Choose a color
This color setting affects links and buttons in your knowledge base. Click the color icon to select a color or enter your own custom color using a hex code. You can also revert to the default Aha! Knowledge color if you need to.
Upload a logo
Upload your company, product, or knowledge base logo here. It will be visible in the upper left corner of your knowledge base website. The optimal size and dimensions for your logo would be 480px by 300px, with a preferred aspect ratio of 1.6:1. Click Remove logo to remove your logo.
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Upload a favicon
Upload a favicon here. It must be .png, .gif, or .ico, and 16x16 pixels. Click Remove Favicon to remove your favicon.