Aha! Knowledge comes with two plan options. The Aha! Knowledge Essentials plan includes everything your team needs to set up a product wiki.
The Aha! Knowledge Advanced plan is for teams that want to publish documentation to a live website — so customers can self-serve information and become autonomous users of the products you build.
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Unlimited product knowledge bases
Build as many self-serve knowledge sites as you need to for different products and audiences. Configure the basics — such as title, theme color, and access — then share the link to your knowledge base with your community.
Custom knowledge base homepages
Your homepage is the perfect way to welcome new users to your knowledge base. Add a banner image as a familiar extension of your company brand. Highlight featured sections to guide users toward the most valuable content. And enable search so that they can find what they need.
Access control
Control who can access your knowledge base. Make a site private by requiring a password or publish a public site so anyone can access your documentation.
Custom branding
Make your knowledge base feel like a natural extension of your company — customize it with your brand logo and colors.
Publishing controls
Choose a workflow that suits your team. Make changes instantly viewable in your knowledge base or keep them in draft mode until you are ready to publish.
Reports and analytics
Built-in reports and search analytics for your knowledge base give you the insights you need to prioritize updates where readers need them. See exactly what people search for so you can close gaps fast and understand overall engagement at a glance to keep your knowledge base current and useful.Top
AI-powered knowledge base translation
Accommodate your readers' language preferences by allowing them to select the language they want. Enable AI-powered translation in your knowledge base — and help more customers find the information they need in the languages they use.
Every chat interaction with the AI assistant or use of AI capabilities will use credits from your account's shared pool. This pool automatically refreshes at the start of each billing period, and if you run out of credits before the end of the billing period, billing administrators in your account can purchase more credits. Purchased credits do not expire for active accounts.
Custom document templates
Format documents exactly the way you want. Create your own custom document templates and share them across teams.
Template design support
Bring in the experts. Our Aha! design team created the current Aha! template library. If you have a large team, they will help you create a custom whiteboard template.