Integration errors can interrupt the flow of data between Aha! software and your connected tools. Integration alerts give you control over which error categories trigger email notifications and who receives them, so your team can respond quickly when something needs attention.
Integration alerts are available on the Enable step of the following integrations:
Azure DevOps (ADO)
The Salesforce integration is available on the Aha! Ideas Advanced plan.
Click any of the following links to skip ahead:
Confirm user permissions
Action |
User permission |
|---|---|
Configure integration settings |
Error categories
There are three categories of integration alerts. You can expand each category to see the individual error types it includes. Notification toggles apply at the category level. When you enable a category, all error types within it trigger notifications.
The error types shown depend on the integration. Only errors relevant to the connected tool appear in the list.
Authentication: Errors where the system cannot verify identity or permissions.
Authentication error
Remote permission error
Configuration: Errors caused by how the integration is set up or mapped.
Configuration screen validation failure
Integration service configuration error
Invalid field mapping
Invalid host name
Invalid webhook URL
Project mismatch error
Other: Data issues, workflow rules, limits, and platform or vendor failures.
Aha! record missing
Connection failed
Field not found
Field value error
No conversion path exists
Record linking error
Redirect error
Remote error
Remote resource error
Remote validation error
Required field missing
Required field value not set
Unknown entity
Unknown field type
Configure integration alerts
Navigate to User menu -> Settings → [Account or Workspace] → Integrations and click the integration you want to configure.
Select the Enable step.
Scroll to the Integration alerts section. The table lists three error categories — Authentication, Configuration, and Other — each with a Notifications toggle. All categories are enabled by default.
Click a category name to expand it and review the individual error types it includes.
Toggle off any categories you do not want to trigger notifications.
In the Recipients field, search for and select one or more users who should receive notifications when this integration encounters an error.
Click Save and continue.
Recipients must be users in your Aha! account.
Notification behavior
When an enabled error type occurs, your Aha! account sends an email notification to the recipients you specified. It will suppress subsequent errors of the same type for one hour after it sends the first notification.
Each notification email identifies the error name and the workspace where the error occurred.
You can also click View log messages at the bottom of the Enable step to review recent integration activity and errors directly.