Integrate with Microsoft Teams

Aha! offers a one-way integration with Microsoft Teams that allows you to broadcast updates from Aha! to any channel in Microsoft Teams. Product and marketing teams can use this integration to keep the rest of their organization informed on progress and changes made to product roadmaps and marketing plans. Updates are formatted as cards within Microsoft Teams. The cards provide an overview of the update and an Aha! link to view the updated record.


The Microsoft Teams integration can be added at the account level, or you can set it up for a specific product or workspace. Aha! users with customizations administrator permissions can add new account-level integrations with Microsoft Teams. Product and workspace owners can add new product- and workspace-level integrations with Microsoft Teams.


Two steps are required to set up this integration: Create an incoming webhook in Microsoft Teams and create the integration in Aha! for your account, product, or workspace.

Step 1: Create an incoming webhook in Microsoft Teams

  1. Open Microsoft Teams and select Store.
  2. Choose Incoming Webhook.
  3. Enter your Microsoft Team and click Open.
  4. Select the channel where you want to receive updates and click Set up.
  5. Name your webhook (e.g. "Aha! product updates").
  6. Download the Aha! avatar from and upload it as the webhook image.
  7. Click Create.
  8. Copy the webhook URL. Click Done.


Step 2: Create the integration in Aha!

  1. Start by adding the integration using the + icon located at Settings > Account, Product, or Workspace > Integrations for your account, product, or workspace.
  2. Enter the URL into the Webhook URL field.
  3. Click the Test connection button. After a moment, you should see a message appear in the Microsoft Teams channel you chose in Step 1.
  4. Customize the integration by selecting the types of updates that you would like sent to your Microsoft Teams channel. You can also choose to filter the updates to only show changes from certain users.
  5. Check the Enable checkbox.
  6. Consider renaming this integration with your Microsoft Teams channel name for easy future reference. Something like, "Microsoft Teams: #product". You can do this by clicking the Microsoft Teams text in the heading of the Integrations page.


Using the integration

Once the integration has been set up, updates from Aha! will begin flowing into the Microsoft Teams channel that you chose during setup. Updates will come through to Microsoft Teams about five minutes after updates in Aha! are made. In Microsoft Teams, click View in Aha! to navigate directly to the Aha! record.

Any text that is added to Aha! records will come through as bolded text and any text that was removed will come through with strikethrough text.


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