Using Aha! search

Many of our customers use Aha! to manage multiple product lines, dozens of products, and thousands of ideas and features. And the reality is that as your products and company grow, so does your backlog. This is why you need an easy way to find that crazy idea that is no longer so nuts or that long-lost feature. And this is why search is your friend.

How it works

Search is located in the top right corner of Aha! There is a popup window that utilizes predictive text while you type. Just click on the magnifying glass in the upper right and enter your search term. The first five results by each type will be displayed right in a drop-down.

aha-search-popup-window-results

Found what you were looking for? You can click the result right in the popup window to go directly to it. If you know the type of result you are looking for (for example a Feature), then simply click the Feature heading to see only a list of features matching your search. If you do not see what you need in the popup window, hit “enter” or click Search all content….

Search all content

product-feature-search-aha-blog

Clicking search all content brings you into the advanced search window where you can filter your search results to narrow down the results to exactly what you are looking for.

Filter by product to display only the record types associated with a given product. You have the ability to further refine your results by record type and can see at a glance how many results are associated with each record type.

Filter by record type to display only Releases, Features, Ideas, or any other record type in Aha! — this is useful when searching across multiple products to find something.

Application and idea portal search

The same search engine is used by both the application and when searching within idea portals for ideas of interest. However, they both have different default operations that you should be aware of related to searches on multiple words.

Application default: When searching for two or more words without any boolean operators, it is an implied AND relationship meaning returned records will include all words in the search query. 

Idea portal default: When searching for two or more words without any boolean operators, it is an implied OR relationship resulting in returning records that contain at least one of the words. 

The different default operations is intentional. The OR operator default in idea portals is used to make it more likely that people will find related ideas. The search results are sorted by order of relevancy meaning that the results containing all words in the search will appear first in the result set followed by results that only match one word. The AND operator is used as the default within the application with the intent of providing a more narrowly focused and specific search result set.  

Search Syntax

The following syntax options can be used to optimize your search results:

  • Prefix search - Appending a * to a word will search for all words that include the prefix. This allows for distinguishing between exact match versus prefix match results. 
    • Example: author* - will find matches for records containing author, authorize, authorization, authority, etc.
    • Example: APP-12 - will find matches to APP-12 only and not APP-121, APP-122, APP-1231, etc. 
  • Combining words - Boolean operators for combining words allow you more control over the outcome of the search results. Boolean operators include AND, OR, and NOT  and can be combined with parenthesis.
    • Example: dashboard OR report - will return records that contain reference to either dashboard or report.
    • Example: dashboard AND report - will return records that contain reference to both dashboard and report. 
    • Example: dashboard NOT report - will return records that contain dashboard but do not contain report. 
    • Example: (dashboard OR report) editor - will find records that contain either dashboard or report and must also contain editor.

Please note the following:

  • Boolean operators need to be upper case
  • The search engine does not support phrase queries. A search on "dashboard report" will be converted into an AND query. 
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