JIRA error: "Configuration error for 'installed': getaddrinfo: Name or service not known" or "execution expired"

When configuring your integration you may receive this error.

"Configuration error for 'installed': getaddrinfo: Name or service not known"

"execution expired"

This error suggests that either you have a typo in your URL or your version of JIRA is on-premise (behind a firewall) and not accessible from outside the firewall. In order to integrate Aha! with JIRA, you will need to whitelist the Aha! IP addresses. This will allow the two-way connection between the two systems.

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