Using @ and # Mentions in Aha! to Improve Team Collaboration

Building great product is a collaborative process that works well if teams are on the same page. To facilitate collaboration and transparency, Aha! provides the ability to easily loop team members in or reference specific objects with @ and # mentions. Using @mention automatically adds a user as a watcher or a comment subscriber. Using #mention references any feature, idea or release. 

How to mention a user

In the editor, type ‘@’, then the first few characters of the person’s name to refine the list of suggestions. Choose the user’s name from the list of suggestions. After the user’s name is inserted into Aha! you can use the backspace key to remove the last name and make it more personal, if you’d like.

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By mentioning a fellow Aha! user, they also automatically become watchers of the item or subscribers to the comment.

  • If a user is mentioned in a watchable item (feature, requirement, release, or idea), they become a “watcher” of the feature and will receive emails for updates to the feature (including the one where they were mentioned).
  • If a user is mentioned in a comment, they become a subscriber to the comment conversation and receive the comment, plus any subsequent comments in the conversation.

How to mention a feature, idea, or release

There are many times when you want to mention a feature, idea, or release as well. Let’s say you want to mention a release. In the editor, type ‘#’, then the first few characters of the release you want to call attention to. Choose the release from the list of suggestions — it will be inserted as a link to that release.

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Note: In a feature, if you mention another feature, it will automatically create a relates_to link between them too.

 

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