Whitelist IP addresses for on-premise versions of Jira

If you are integrating with an on-premise Jira system (Jira Server), you may need to whitelist Aha! in your firewall so that it can make connections to your Jira server to create issues. Currently, we use these source IP addresses for the connections:

All traffic is assumed to be HTTPS (port 443). You may specify a custom port (other than 443) in the URL when configuring the Jira settings in Aha!

HTTPS webhook traffic from Jira to Aha! (outbound from the on-premise network) will go to:

It is only necessary to whitelist these IP addresses for outbound connections if you normally block outbound connections which is less common.


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