Idea portal single sign-on: G Suite by Google Cloud

Your ideas portal is the central place to capture all ideas and promote only the best ones to your roadmap. Google G Suite single sign-on makes it easier to seamlessly capture product ideas from across the company without requiring your users to remember an additional set of credentials.

Colleagues can add, vote, or comment without having to remember yet another user ID and password. And the product team has a single place to manage all of the ideas — including the next big one.

How it Works

When a user authenticates to the Ideas portal, they will be presented with the option to authenticate to the portal via SSO only. If they are already logged in to the SSO provider, they will automatically be logged in to your portal without any additional actions.

  • Public portal: Once SSO is configured, users will be prompted to log in before posting or voting ideas. Anyone can view ideas, regardless of whether they are logged in.
  • Private portal: In order to access the portal, users will be prompted to log in via SSO. If SSO is configured, any user with the SSO account will be able to access the Ideas portal, regardless of email domain.

Configuration

To setup Google G Suite single sign-on you will need to be both an admin for your G Suite account as well as an admin for your Aha! account. 

1) The first step is to create an idea portal in Aha! by navigating to Settings > Account > Configure idea portals. From here, you can create your portal and access the Single sign-on tab.

2) From the Single sign-on tab on the idea portal select SAML and then chose the Metadata File option. You will generate a metadata file to use here shortly from within your Google G Suite account.

Idea_Portal_SSO.png

3) Next, log into your Google G Suite account, access the Apps menu and select "SAML Apps" > Add a service/App to your domain > Setup my own custom App.

Google_Apps_SSO_Setup.png

4) Next you will be given the option to manually configure Google as your identity provider or to use a IDP metadata file. We recommend using the metadata file as you can upload it directly to Aha! to handle the Aha! side configuration.

Download_metadata.png
5) Next you will be prompted to enter a name for your app and provided the option to upload an image. You can name the app whatever you want.

6) After naming your app you will be prompted to provide the ACS URL and the Entity ID. Both of these are located within your account on the single sign-on configuration page. You can also type them in directly as they will always be in the format of:

  • ACS URL: https://yourdomain.ideas.aha.io/auth/saml/callback
  • Entity ID: https://yourdomain.ideas.aha.io/

Note: replace "yourdomain" with the domain of your idea portal. 

You will also want to select "EMAIL" as the Name ID Format value on this page.

SSO_Config.png
7) After entering the ACS URL and Entity ID you will be prompted to set up attribute mapping. You want to define EmailAddress, FirstName and LastName as shown below. Those three values are required for SAML SSO with Aha!

attribute_mapping.png

7) Now you will need to take the metadata file you downloaded in step #4 and add it to Aha! as referenced in step #2. This will allow you to upload the metadata file which will provide Aha! the information it needs to connect to your G Suite SSO configuration.

8) Lastly, enable the app you created in G Suite by selecting the 'ON for everyone option.' Please note, new apps can take up to 24 hours to fully activate for all users in G Suite. Users attempting to log on prior to the app fully activating may be presented with a login error: 403 error "app_not_configured_for_user". This should resolve itself within 24 hours.

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